Payments: 

MannHobby proudly accepts payments using the following:

ATM (with Visa/MasterCard logo)
Visa
Master Card
Discover
American Express
PayPal
Wire Transfer
Money Order

Order by Money Order:

Please call our customer service department and we will help you to complete your order.  Please keep in mind that we only accept bank/postal certified and International money orders ( All money orders must be in US Dollars )
All items are shipped from our warehouse once order processing is completed. Usually this is done within one to three business days. MannHobby.com standard methods of shipping include: UPS and The United Postal Service. Expected delivery time is approximately 3 to 7 business days once the order is done processing, unless otherwise noted.

Order by Fax or by Telephone:

If you have problems ordering via the internet, you can fax your order to 626-300-9995 and place your order, or you can call our sales office Toll Free at 888-860-8893.

International Order: 

MannHobby.com offers international shipping to most of the countries worldwide.  Please feel free to email us at CustomerCare@MannHobby.com, our customer care department will help you to complete your order. 
For fraud prevention purposes, MannHobby.com reserves the right to verify orders through a variety of means which might include phone verification, requests for copies of front and back of credit card and/or certified identification.  MannHobby.com reserves the right to cancel your order and void/credit the corresponding credit card charge if we are not satisfied as to the authenticity of the order. Use of fraudulence credit cards will be prosecuted, and your info will be forwarded to the FBI for investigation.

Note: The customer assumes responsibility for all customs charges and other applicable fees or taxes.

Price & Terms:

Price, specification, and terms are subject to change without notice. We are not responsible for typographical or photographical errors. Shipping charges are non-refundable and customer pays return shipping on all services. We reserve the right to refuse service to anyone.

Backorders / Preorders:

We will not purposely charge a customer for an item we don’t have in stock at the time of your purchase. However, your credit card will be charged only when your order is processed.

RETURNS:

ALL CUSTOMERS who wish to return any products must submit photos of the item to make sure there is no additional damage unless the item we sent to you is defective/missing parts when you received the shipment from us ( NOT AFTER USE, PLAY OR MODIFIED ), you can notify us by email for return/exchange/refund arrangement.  All others must submit pictures to CustomerCare@MannHobby.com  Please make the subject in the email as follows: Name, Address, Invoice number, copy of invoice, request for RMA (ex: Invoice #####, Request for RMA).
Request for returns, exchanges or refund(s) of missing or damaged part(s) must return within 14 Days of your receipt of merchandise(s) or contact us immediately upon receipt of your order(s).  If your request is reported after 14 Days, MannHobby reserves the right to not comply with your request.
Items wishing to be returned must be in brand new condition with all manuals, accessories and all other items in original packaging and intact. A return of any kind will not be granted once the item and/or original box has been damaged, assembled, modified or used in any ways.  All returned merchandise from our customer will be inspected by our certified technicians before we can process and ship out any replacements or process exchange.
We will not be held responsible for the lost shipment of returned merchandise during shipping. The customer will be responsible for the return shipping cost to send the return back to our offices. For returned merchandise that is found to be genuinely defective (manufacturers defect), we will ship out the replacement for free and will not charge additional shipping cost.  Returns /Exchanges or refund will not be allowed/granted if the item has been used, assembled, damage or flown.  MannHobby would like all customers to understand that RC helicopters and airplanes can crash if a mistake was made or you do not have the proper know how on how to use any of the products. Any kind of crash or mishandled may cause damage(s) to the helicopter, boat, car, tank or airplane.  MannHobby will not be held responsible for any damage to the RC products because of mishandled or improper used of the products.
MannHobby reserves the right not to send out for a replacement, if in the opinion of our certified technicians, it is deemed that the merchandise has been used, crashed, abused, mishandled, damaged or modified in any way, or has been damaged by dust, dirt, water, sand or other contaminants. We also reserve the right to refuse any box that is delivered to us that does not have an RMA number written clearly on the outside shipping box. NO EXCEPTIONS. To obtain an RMA number, please email us at CustomerCare@MannHobby.com .

All MannHobby products are sold under this warranty and disclaimer

RADIO REMOTE CONTROLLED AIRPLANES, HELICOPTERS AND ALL PRODUCTS RELATED TO THEM ARE NOT TOYS AND SHOULD BE HANDLED WITH GREAT CARE.

User is required to read all instruction manuals and follow the manufacturer’s guidelines as well as the pre-flight checklist. MannHobby DOES NOT accept responsibility for injury, crash or damage, loss of kits or accessories, or parts and materials, or damaged any property that occurs during the use of any radio remote controlled model. Great care shall be taken when using RC products.

MannHobby will not be held responsible for the user’s negligence or lack of knowledge on the product purchased. The user shall determine the suitability of the product for his or her intended use and shall assume all risk and liability in connection therewith; this will include all items sold or distributed by MannHobby, user must read all manual and instruction prior to use any products.  We assume no liability for personal injuries, p

MannHobby will make every effort possible to understand that each case is unique, and try to assist you in the best way possible. Please note that our RC products will be quality control and tested before they are shipped from our warehouse to our customers.

Customer must agree to the following terms and conditions:

1) Return shipping is the responsibility of the customer.
2) We recommend that you use a tracking number.
3) We do not responsible for lost packages.
6) The merchandise must be in Brand New and Unused condition and in its original packaging.
7) Return a copy of your invoice and a brief description of the reasons for the return/exchange.
8) Item(s) shipped to us must be well packed and padded in a strong box.
9) RMA's take up to 10 to 14 business days to process.

The terms and conditions listed above in the Warranty and Disclaimer as well as listed in the Returns Section will be applied to all sales made from MannHobby.com via email, telephone, fax, or post. We urge our customers to read all of the terms and conditions before placing their order with MannHobby.com. If for any reason you disagree with our terms, please call our customer care department, and we will be happy to help with any questions. MannHobby reserves the right to cancel/refuse any order as they see fit.

Missing / Received Wrong Item in Order:

Please contact the Customer Care Department immediately at CustomerCare@MannHobby.com upon receiving the order.

Note: Customers must inform MannHobby.com of any order discrepancy within 7 days from receipt date so that we may investigate and resolve the situation accordingly